These terms form an agreement between you and Whyeung Digital LLC (registered in Wyoming, USA; “we” or “us”). By downloading, installing, or using Vocena, you accept these terms. If you do not accept them, do not use Vocena.
If you got Vocena from the App Store: your license to use the app is governed by Apple’s standard Licensed Application End User License Agreement. The provisions of these terms on accounts, subscriptions and quota, website purchases, refunds, and lawful use also apply. Where the two differ on the license to use the app, Apple’s standard Licensed Application End User License Agreement prevails.
1. License
We grant you a personal, non-transferable, non-exclusive license to install and use Vocena on Apple devices that you own or control. You may use it for personal or commercial purposes.
You may not: resell, rent, sublicense, or distribute the software; reverse engineer or decompile the software, or try to bypass payment or quota limits; offer the software to others as your own service; or remove the branding from the software.
2. Free, lifetime, and subscription
The macOS and iOS versions use the same feature tiers:
| Feature | Free | Lifetime | Subscription |
|---|---|---|---|
| Live captions | Yes | Yes | Yes |
| Live translation | — | Yes | Yes |
| Imported-audio transcription | — | Yes | Yes |
| AI replies / follow-up questions / explanations / summaries | — | Yes (requires a device that supports Apple Intelligence) | Yes |
| Polish | — | Yes (requires a device that supports Apple Intelligence) | Yes |
| Vocena cloud models and quota | — | — | Yes |
The free tier does not require an account. Lifetime purchases and subscriptions require sign-in to confirm your entitlement.
A lifetime purchase remains valid for the product scope at the time of purchase. If we later introduce a major new feature that carries additional costs, we may price it separately, but this does not affect what you have already bought.
Shared across platforms
Buy on one platform, use on both. Whether you buy on macOS, on iOS, or on the vocena.app website, your lifetime purchase and subscription are valid on all platforms as long as you sign in with the same Vocena account, with no need to buy again.
Your entitlement follows your account, not your device. When you change computers or phones, sign in with the same account to restore it. A subscription counts as one per account and may be used by only one person at a time.
3. Prices
| Item | Channel | Price |
|---|---|---|
| Lifetime (one-time): translation and imported-audio transcription; on supported devices, AI replies and polish with Apple Intelligence | vocena.app website | See current prices |
| Subscription: all lifetime features, plus Vocena cloud models and quota | vocena.app website | 10 USD / month |
| Lifetime (one-time): translation and imported-audio transcription; on supported devices, AI replies and polish with Apple Intelligence | In-app purchase on iOS | As shown in the App Store |
| Subscription: all lifetime features, plus Vocena cloud models and quota | In-app purchase on iOS | 12 USD / month |
Lifetime access and subscriptions follow your account across platforms. The pricing page shows USD. Checkout confirms the currency, amount, and available offers.
Prices are in US dollars. Website purchases are charged at the listed price, with no added taxes. For in-app purchases on iOS, Apple displays and charges the price according to the pricing and tax rules for your region; the final amount is as shown at App Store checkout.
We may change prices. Price changes do not affect completed lifetime purchases; for subscriptions, we will give at least 30 days’ notice, and the new price takes effect from your next billing period. You can cancel before it takes effect.
Purchases through the App Store
In the iOS app, the lifetime purchase and the subscription are sold as “Vocena Plus Lifetime” and “Vocena Cloud Subscription”. Vocena Cloud Subscription renews automatically every month, with a billing period of one month. Apple charges your Apple Account when you confirm the purchase. The subscription renews automatically unless you cancel it at least 24 hours before the end of the current period; Apple charges the renewal within the 24 hours before the end of the current period. You can manage or cancel your subscription at any time in your Apple Account settings.
4. Refund policy
4.1 Purchases through the App Store or in the iOS app
Refunds for all transactions completed through Apple are handled by Apple under its own policies. We cannot request, speed up, or reverse such refunds for you, and we cannot see your payment details.
How to request one: go to reportaproblem.apple.com, sign in with your Apple Account, select the transaction, and submit a request. Apple decides whether to approve it.
4.2 Purchases on the vocena.app website
Website purchases are non-refundable by default. Digital goods are unlocked as soon as payment is complete and cannot be taken back. Therefore:
· Lifetime purchase: not refunded once unlocked.
· Subscription: billing periods that have already been charged are not refunded and are not prorated by day. You may cancel at any time; after you cancel, the service remains available until the end of the current period and does not renew after that.
Before you buy, use the free features to confirm that Vocena works on your device and for your use. The free tier has no time limit, which is enough to judge recognition quality.
The following cases are not covered by the no-refund rule, and we will handle them proactively: duplicate charges; not receiving a feature you paid for; our service being unavailable for an extended time so that you cannot use what you paid for. In these cases, contact [email protected] and include your order number.
4.3 Cancelling a subscription
Cancel a website subscription on your account page. Cancel an iOS subscription in Settings → your name → Subscriptions on your iPhone or iPad. Deleting the app does not cancel a subscription automatically.
5. Account
You are responsible for keeping your account and email secure. Actions taken through your account are treated as your own. If you notice anything unusual, contact us immediately. Each account is for one person only and may not be shared.
6. Quota and fair use
A subscription includes a certain amount of cloud usage quota, shown as a remaining percentage in the app and on the account page. When the quota runs out, cloud AI and polish pause, and on-device features are not affected; the quota resets at the next billing period.
The quota is for normal personal use only. For automated scripts, resale-style bulk usage, or clearly abnormal usage, we may apply rate limits or suspension, and we will try to notify you before we do so.
7. AI output disclaimer
Recognition, translation, AI reply, and polish results are generated by statistical models and may be wrong, incomplete, or made up. Do not use this output directly as an accurate record.
Vocena’s output does not constitute medical, legal, financial, or any other professional advice. Check the original recording before using it for important purposes. You bear the consequences of relying on the output.
8. Ownership of your content
Your recordings, transcripts, translations, and polish results belong to you. We claim no rights to them, do not sell them, and do not use them for model training. They are stored on your own device by default, and our servers have no copy; see the Privacy Policy for details.
9. Lawful use and recording consent
You must follow the recording laws where you are. Some regions require the consent of all participants before a call or meeting is recorded. You are responsible for deciding whether you have the right to record and whether to inform others first.
You may not use Vocena for illegal surveillance, to invade others’ privacy, to infringe others’ intellectual property, or to generate illegal content.
10. Availability and changes
On-device features run on your device and do not depend on our servers. Cloud features depend on third-party services and may be interrupted by maintenance, outages, or changes by providers. We will make reasonable efforts to keep the service available, but we do not promise that it will be uninterrupted.
We may add, change, or retire features. If a paid feature is permanently retired, we will provide reasonable compensation based on its remaining value.
11. Termination
You may stop using the app and delete it at any time. If you seriously breach these terms, we may suspend or terminate your account; if your account is terminated for a breach, fees already paid are not refunded.
12. Disclaimer and limitation of liability
To the maximum extent permitted by law, Vocena is provided “as is”, without any express or implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses; our total liability in any case is limited to the amount you actually paid us in the 12 months before the event giving rise to the claim.
Some regions do not allow the exclusion of certain warranties or the limitation of liability; in those regions, the above limits apply to the extent permitted by law.
13. Changes to these terms
We may update these terms. For material changes, we will show the new update date on this page and notify signed-in users through an in-app notice or by email. By continuing to use Vocena after the changes take effect, you accept the updated terms.
14. Governing law
These terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-law rules. Disputes relating to these terms are subject to the exclusive jurisdiction of competent courts located in Wyoming, USA.
Contact
Questions about these terms: [email protected]
For other questions, see the Support page.
Whyeung Digital LLC · Wyoming, USA